A change is coming to the Library's Wireless Hotspot Service. For some time now customers of Sutherland Library have been able to access the Internet using their own devices, eg. laptops and web enabled mobile phones, using our Wi-Fi hotspot.
Our current hotspot service, which has been providing free access, will be replaced in November with an improved service covering both levels of Sutherland Library. In addition, the Wi-Fi service is being extended to other locations across the Council's library network.
To take advantage of this facility customers will be able to purchase cards for wireless Internet access. There will be a choice of either a $5 card for 24 hour access or a $2 card for 2 hour access over a 1 week period.
Sutherland Shire Council is implementing this option as a low-cost alternative for library customers.
Visit our web site for more detail about the Library's Wireless Hotspot Service or pick up a brochure at any branch library.
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12 Reactions:
Just a suggestion - Why don't we have a service where we can load money onto our library card at a credit machine? (as per photocopiers). We insert our card & money. Credit will then be our card where we could login to the network with our library card barcode as the username & with our own personalised password (even our current library PIN). Once our credit is runout, we can just recharge again through the machine. We could also be able to check our balances at the checkouts. Eg, After we scan our card; we could press Account Info and our remaining credit amount would be displayed there.
This is a very good point and is one of the options that the library has investigated.Problems with cost and functionality have been the main reasons why we have not been able to offer this type of service to our customers. The library will continue to monitor developments in technology that may allow additional printing options at a limited number of our libraries.
Linking to any Wireless Hotspot services offered will not be possible as such services are provided by a third party provider.
I personaly will not use this service anymore.
Customers at branch libraries have been requesting that we offer wireless access to them.
The option that the library is proposing is the only way that we would be able to offer this type of access during all hours of opening at all branches (except Bundeena).
I can't figure out why they would charge to use services that were once free?
The state library does not charge... That being said, neither does McDonalds...
Sorry to say, but you've lost a customer.
Some with me too. I will now not use this service.
What does our rates pay for??
Other librarys have the same service and it is free.
Customer expectations for increased access to technology and the continuing decline in State Government financial support to public libraries means that meeting customer demands can only be achieved with some contributions from users or a reduction of existing services. The current 'free' connection did involve a considerable cost to Council and to extend the service to six other sites where demand exists, cannot be acheived without a fee for service. Some other public libraries that have wireless access available at more than one site are also having to charge a fee for similar reasons. Customer's of Council's public access PC network have always paid a fee for the use of that infrastructure in an effort to defray costs of providing it. Council has decided that the same principle will apply to wireless access.
Commercial businesses might reasonably expect customers to buy their products to use their wireless Internet connection.
Why can we have a personalised ticket where we can login for a month, or even a year???
We should be able to chose our own Username & P/W
This was not an option offered by any of the commercial wireless providers considered. All surveyed providers issue their own generated login and passwords.
The only mistake the Council made was offering this as a free service in the first place.
If you can afford to buy a computer then you should be willing to pay for internet access, just like people have been doing for years. Why should the rest of the community have to pay for internet for freeloaders?
Half the world goes hungry and all these selfish people can do is whinge because they want others to pay for their recreation. Grow up.
I think wi fi should remain a free service offered by the library. The library is community place not an internet cafe.
I agree with the person above. The library should be a community place and NOT a internet cafe.
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